How to action moderation decisions as a tutor
This help guide will explain how to action moderation decisions as a tutor. This is useful when assessments have been referred back following moderation and either remarking or learner resubmission is necessary.
1. Access the platform from the login page.
Further information on how to log in can be found here: Learner How to Login (zohodesk.eu)
2. On your Home Page there are two ways of accessing any outstanding moderation actions.
Clicking the Moderation Actions tab will display a full list of all outstanding actions. The View Report button will then allow you to view moderator feedback for that learner/assessment.
Alternatively, outstanding actions will show further down on the Home page under a heading labelled Moderation Reports Requiring Further Action. Clicking View Report will open the moderator's feedback for that learner/assessment.
3. This will open the Moderation Report written for that assessment. This will always include the Moderation Feedback and Actions boxes, but may also contain additional questions if your college/training provider have added additional questions to the moderation report form.
4. Scroll down and read the moderator's feedback. The Actions box at the bottom of the report will advise on any re-marking that needs to be done.
5. To begin re-marking based on the moderator's feedback, click the link beneath the Latest Submission heading. This will take you to the marking page and allow you to re-mark that assessment. This will also open the marking page in a new tab, allowing you to switch back and forth between the moderator's feedback and the learner's assessment.
6. When re-marking from a moderation decision, enter your updated feedback in the Overall Referral Feedback box.
1. 7. If you have been asked by the moderator to refer questions back to the learner for them to resubmit, use the Outcome dropdown below the relevant question(s) to change them from Passed to Resubmission. You can also leave comments beneath the individual answer using the Referral Feedback box.
8. Once you are finished re-marking, click the Submit button at the bottom of the marking page. This will either pass the unit again with your updated feedback or refer it back to the learner if any questions have been marked for resubmission.
9. Once you have passed the assessment again, return to the Moderation Report. From there, you will now be able to leave a comment for the Moderator and Acknowledge their feedback. This will send the unit back to the moderator for them to action.
If you have referred the assessment back to the learner, you will need to wait for them to resubmit and then mark that resubmission as passed before completing the above step.