How to Set the Assistance Flags in eAssessor Pro - Admin Users
The assistance flags can only be set by a System Admin or an Admin role.
1. Log into your Admin/System Admin account using your Email Address and Password.
If you have forgotten your account password, "Click" Forgotten Password?
2. Once you have logged into eAssessor Pro your Home page will be displayed.
3. Click Learner Search, in the left-hand sidebar.
4. Click the name of the learner you wish to add a flag for to open their Overview.
The Filter Options on the right-hand side of the page allows you to search for learners by name or email address.
5. From the learner Overview page, click Actions, then Learner Details.
6. On the User Details page, scroll down to section labelled Assistance Required. This section is located just below the learner’s contact information.
7. To set a Red Flag, click the button labelled Red Flag. The Red Flag is used to indicate that
the user has an outstanding issue which needs resolving.
To
set the Blue Flag, click the Blue Flag button. This is used to indicate the learner has additional learning support needs.
You can apply both flags if required at the same time. To save any changes, scroll to the bottom of the page and click Save.
8. Any assigned flags will become visible at the right-hand side of the page when viewing the learner's information.