Pause Button- To Pause Learner Accounts

Pause Button- To Pause Learner Accounts



For a Video Walkthrough, see the below video covering the steps in this Help Guide;


1. 'Access' Admin Home page.























2. 'Select' Learner Search.

















3. 'Select' name link to access account details.




4. 'Select 'Edit option next to required course.



5. 'Select'  "Yes or No" from drop down Box from pause heading Select Save 


6. 'Select' Yes will place the course selected on Pause.



7. 'Select' No will remove the Pause status and set account to active.



"This action will prevent access for the learner until the pause status is reversed”






How to withdraw a learner



*Warning* 'Withdrawn' option will permanently delete all learners Progress, 

1. 'Access' Admin Home page.



2. 'Select' Learner Search.



3. 'Select' name link to access account details.






4. 'Select 'Edit option next to required course.




5. 'Select' "Withdraw ". Under Actions.




6. 'Select' Withdraw Reason from dropdown.



7. 'Input details for withdrawal in text box. Select withdraw


“This action will set the account status as withdrawn, 'this cannot be reversed'