CareersPro platform overview (Admin)

CareersPro platform overview (Admin)




This guide will cover how to navigate CareersPro generally as an admin.

1. Log into CareersPro using your email address and password. If you have forgotten your password, use the Forgot password button on the login page to reset it.



You should have received an invitation email from the platform when your account was created. For information on activating your CareersPro account, see here: How to set up your account (zohodesk.eu)


2. The home page will show the button allowing you to add new users. This will allow you to set learners up and invite them to the platform so they can complete the careers quiz or view information on their preferred career paths.



For more information on creating learner accounts, see here: How to create learners (zohodesk.eu)

3. When learners access the platform they are asked to provide some information on their education and employment background before continuing to complete the careers quiz. They also have the option of skipping the quiz to view information on specific careers.



For more information on how learners access and complete the quiz, see here: How to Complete the CareersPro Quiz (zohodesk.eu)

4. As learners complete the careers quiz you will be able to view their results and download their careers report in PDF format. You are also notified by email when learners complete the quiz.




For more info on downloading learners' careers reports, see here: How to download individual learners' career reports (zohodesk.eu)

5. You are also able to export account and quiz completion info for all learners, as well as archive any accounts that you no longer need learners to access.



More information on this can be found here:
  1. Exporting user details: How to export all learner details (zohodesk.eu)
  2. Archiving learners:  How to update (archive/reactivate) learners (zohodesk.eu)

6. The button in the top-left corner will open the menu. From here, you are able to manage and create other admin accounts on your platform.



For more information on creating new admin accounts, see here: How to add a new team member (zohodesk.eu)



For additional help & information, Visit All Help Guides