General Admin Guide
How to Pause and Un-Pause a Learner
This help guide will explain how to Pause and Un-Pause a learner in eAssessor Pro for a System Admin / Admin role. 1. Access the platform from the login page, using your email address and password. Further information on how to log in can be found ...
How to Search for a Course
This help guide will explain how to search for a course in eAssessor Pro for a System Admin / Admin. 1. Access the platform from the login page. Further information on how to log in can be found here: Learner How to Login (zohodesk.eu) 2. The ...
How to access learner password reset links
This help guide will explain how to access individual learners' password reset links. This is useful in cases where a password reset email has been generated but the learner is unable to access it. Following these steps will allow you to copy a ...
How to create a new course
This help guide will explain how to create a new course. 1. Access the platform from the login page. Further information on how to log in can be found here: Learner How to Login (zohodesk.eu) 2. Select Admin. 3. From Admin select > Courses. 4. From ...
How to Add an Online Induction to an existing course
This help guide will explain how to add an Online Induction to an existing course. 1. Access the platform from the login page. Further information on how to log in can be found here: Learner How to Login (zohodesk.eu) 2. Next select Admin > Courses ...
Simple Enrolment Tokens Help Guide
This help guide will explain how admins can create single-use enrolment links for specific courses. These links can be sent to learners and only used once to gain access to a specific course only. 1. To get started, log into your Admin/System Admin ...
Pause Button- To Pause Learner Accounts
For a Video Walkthrough, see the below video covering the steps in this Help Guide; 1. 'Access' Admin Home page. 2. 'Select' Learner Search. 3. 'Select' name link to access account details. 4. 'Select 'Edit option next to required course. 5. 'Select' ...
eAssessor Pro Admin Guide
Admin Help Guide This help guide will explain how to use an admin account in eAssessor Pro. Visit your Client URL to log in using your account's email address and password. 1. To find learners, 'click' Learner Search. This can be found on the left ...